{"id":2878,"date":"2018-06-03T15:02:40","date_gmt":"2018-06-03T15:02:40","guid":{"rendered":"https:\/\/goodnights.rest\/?page_id=2878"},"modified":"2020-05-13T04:38:32","modified_gmt":"2020-05-13T04:38:32","slug":"new-purple-mattress-review","status":"publish","type":"page","link":"https:\/\/goodnights.rest\/top-sleep-products\/best-mattress-reviews\/new-purple-mattress-review\/","title":{"rendered":"New Purple Mattress Review"},"content":{"rendered":"
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The New Purple is the latest mattress from Utah-based “sleep and comfort technology” company Purple; following the wildly successful and revolutionary flagship\u00a0Original Purple.<\/p>\n
The biggest difference between the two? Both are mattresses you can easily purchase online<\/a>, but the Original Purple is part of the earlier “one mattress fits all” trend. We’ve seen a wave of improved\u00a0products recently featuring a way to choose a preferred mattress comfort level<\/a>. The New Purple is one such mattress.<\/p>\n <\/p>\n What’s interesting, though, is that the release of the New Purple did not<\/em>\u00a0signal the retirement of the\u00a0Original Purple’s design.\u00a0Both New Purple and Original Purple\u00a0mattresses are still on the market!<\/p>\n Want to contrast and compare the two mattresses down to the tiniest detail? You can check out our\u00a0Original Purple mattress review<\/a>\u00a0for reference, and then read on below for a full review of the New Purple.<\/p>\n The New Purple mattress is proudly made in the US.\u00a0In fact, the assembly of all\u00a0<\/em>Purple mattresses happens in Utah! Many components are manufactured there, too. All materials used in the packaging and in the construction of the products themselves are recyclable.<\/p>\n The mattress cover has also been updated from what was offered with the Original Purple.<\/p>\n Purple recommends spot cleaning only.\u00a0This mattress cover is not machine washable, as it may shrink. If you’d like to use a\u00a0mattress protector, the brand also recommends using an extremely stretchable and breathable one—like their own Purple Mattress Protector (Check deal on Amazon<\/a>).<\/p>\n As for flame retardant (FR) measures, Purple notes in their FAQ that they do not use chemical treatments. During out initial research, the wording in the official website was not clear.\u00a0Was the mattress cover itself fire resistant?\u00a0Is there a separate fire sock in between the cover and the mattress interior?<\/p>\n We sent an email to their support team to ask for a clarification, and received\u00a0this reply from Purple:<\/p>\n “The flame retardant cover is separate from the mattress cover and can be found between the mattress and cover. . . like clay, the materials found in the flame retardant sock will smother fire similarly.”<\/em><\/p><\/blockquote>\n They also added that both the Original Purple and the New Purple mattresses are fitted with the same FR measures.<\/p>\n <\/p>\n Overall, the\u00a0insides of New Purple mattress\u00a0are\u00a0made up of four layers. Let’s take a look at all of them below.<\/p>\n Purple states that the material is an patented, FDA-certified, hyper-elastic polymer.<\/strong><\/p>\n Hyper-elasticity is the main property of this material, but other features also make it an ideal mattress component.\u00a0This purple-hued polymer\u00a0is also:<\/p>\n Over 30 patents\u00a0serve as the foundation for this technological innovation. The grid formation allows for intelligent flex and pressure relief.\u00a0Put simply, it’s firm where you need it to be firm and soft where you want it to be soft. Another benefit of the grid is that it allows for better air flow, and in turn, better cooling.<\/p>\n To prevent the walls of the grid from sticking to each other, there is a light dusting of\u00a0polyethylene copolymer. It is non-toxic and food contact-grade.<\/p>\n <\/p>\n Yes, you can! You have three comfort levels to choose from,\u00a0and these offerings are\u00a0all\u00a0dependent on\u00a0the thickness or height of the New Purple mattress.<\/strong><\/p>\n The New Purple’s overall thickness ranges from 11 to 13 inches. Remember when we\u00a0mentioned the 2 to 4 inches of the\u00a0Smart Comfort Grid<\/em>\u00a0layer earlier? Here’s where we explain it in detail.<\/p>\n Note that customization of your mattress purchase obviously also includes choosing the size!\u00a0The New Purple is offered in five standard US mattress dimensions<\/a>: twin XL, full, queen, king, and California king.<\/p>\n New Purple mattresses are much heavier than traditional hybrid foam mattresses\u00a0and hybrid foam and innerspring variants.<\/p>\n While\u00a0a queen size flagship\u00a0Leesa mattress<\/a>\u00a0is 71 pounds and a queen size DreamCloud mattress<\/a>\u00a0is 95 pounds,\u00a0a queen size New Purple.2 is a whopping 122 pounds! Whoa. To put this in perspective: 122 pounds is the average weight of a person about 5′ 5″ tall.<\/p>\n Consider that the New Purple.2 is already<\/em> the thinnest and lightest New Purple mattress option. It outweighs many of its counterparts—even its already massive older sibling, the Original Purple.<\/p>\n Why is weight an important consideration? Not everyone is strong and able-bodied. Imagine how hard it would be to move around something that’s the weight of\u00a0a whole person<\/em>—especially when the mattress cover does not<\/em> have handles.<\/p>\n Thankfully, the mattress design dictates that the New Purple not <\/em>be flipped at all.\u00a0Rotating\u00a0the\u00a0New Purple mattress every six months or so won’t hurt, though.<\/p>\n Any firm, flat and study solid surface will do. The New Purple mattress does not need a box foundation, and is designed for a non-spring frame.<\/strong><\/p>\n Purple recommends its own platform base or adjustable power base. But unlike their mattress protector and sheets—way stretchier than others available, in order to properly support the way the\u00a0Smart Comfort Grid <\/em>works—<\/em>there’s no\u00a0deal breaking advantage to sticking to Purple products here.<\/p>\n This is another part of the process where you’ll find a difference between the Original Purple and the New Purple. Shipping is free to all 48 contiguous US states for both, but the New Purple mattress also comes with complimentary White Glove Delivery.<\/p>\n It means\u00a0people will arrive with the product\u00a0to take care of bringing it into your home. They will also\u00a0set up the new mattress properly.<\/strong><\/p>\n Purple states that they will even help you dispose of your old mattress. You can opt out of this free add-on, but we don’t recommend it! You will need all that extra help to move the New Purple mattress to the bedroom.<\/p><\/blockquote>\n Unlike the Original Purple, the New Purple mattress\u00a0is not<\/em>\u00a0compressed when it is shipped and stored.\u00a0Without White Glove delivery, expect it to\u00a0arrive\u00a0at your doorstep in all its uncompressed glory. Yes, in a flat and unwieldy box.<\/p>\n A warning: There could be unexpected wait times due to backlog and unavoidable setbacks. We’ve seen customer feedback on Purple’s social media addressing this. The White Glove Delivery may add delivery scheduling complications.<\/p>\n Although the official Purple website states that the home delivery of New Purple mattresses are scheduled within two weeks of online purchase, you may want to consider possible delays as a factor in choosing the New Purple mattress.<\/p>\n You may find that you need to wait a bit for the New Purple to be delivered, but here’s the good news: You can use the mattress right away once it\u2019s set up!<\/p>\n Should there be a\u00a0slightly sweet but faint \u201cnew mattress\u201d smell—and we’ve seen no real feedback regarding this—just wait a few hours for it to dissipate. As all materials are recyclable and properly certified, there should not be excessive or harmful off-gassing.<\/p>\n <\/p>\n None, according to Purple. They do also mention that Purple mattresses easily<\/em> support the equivalent of 300 pounds per side—so for mattresses for sharing, that amounts to 600 pounds total.<\/strong><\/p>\n It should be noted, though, that here at Good Night’s Rest, we’ve found that heavier sleepers typically prefer thicker mattresses—which, for the New Purple, translates to their softest variant: the New Purple.4 mattress.<\/p>\n If you enjoy the feeling of extreme pressure relief and like to sleep cool, you’ll probable love the New Purple mattress.<\/p>\n As with the Original Purple mattress, we’ve found as we sifted through customer feedback that positive reviews are overwhelmingly positive—almost to the point of fanaticism.\u00a0Negative reviews, though few and very far between, are just as extreme.<\/p>\n Basically, if the Smart Comfort Grid<\/em> layer is not for you, you’ll know it within the first week of use. Good thing there’s a sleep trial!<\/p>\n Another trend we noticed in the reviews is praise for the New Purple’s new and improved commitment to provide great edge support. The poly foam panels shielding the pocket coil layer has a lot to do with this, as well as the mesh side panels of the mattress cover.<\/p>\n <\/p>\n Purple has expanded their product line significantly since their launch: sheets, mattress protector, platform base, adjustable power base, and now even the New Purple. Now that Purple has more to offer than its flagship Original Purple mattress, there’s that added reliability and credibility that comes with the name.<\/p>\n The brand\u00a0more than just a crowdfunding darling now!\u00a0It’s obvious by their trajectory that they’re building off their initial success in a solid, steady manner. We love that because we feel like Purple investing so much effort in forward thinking is a good sign that it’s not going anywhere anytime soon.<\/p>\n There’s the great track record of transparency and excellent customer support to fall back on. They keep on improving, too! When we reviewed the Original Purple mattress\u00a0a year ago, it came in only four standard US sizes and Purple’s official website didn’t have a live chat support option.<\/p>\n Today, all Purple mattresses comes in five sizes—the addition was the full size—and there’s live chat support, though it’s not offered 24\/7.<\/p>\n Just a little bit of nitpicking: Remember that\u00a0the response email we got back from\u00a0Purple’s customer support team? It appeared in our inbox a whole three days <\/em>after I initiated contact. Not exactly lightning fast, but very helpful.<\/p>\n Purple offers a 100-night sleep trial, with an attached return policy that includes a full refund. Each mattress also comes with a limited 10-year warranty.<\/strong><\/p>\n The company\u00a0offers a\u00a0“No Pressure Guarantee” and unlike\u00a0some competitors, their sleep trial period starts upon delivery and not<\/em> upon purchase. Although 100 nights is by no means industry leading—more of an industry standard at this point—the fact that the trial starts one the first day you can actually sleep on the mattress\u00a0is much appreciated.<\/p>\n Initiating a return is as easy as contacting the Purple support team. The company will arrange and take care of all the details of mattress pickup.\u00a0<\/strong><\/p>\n They’ll even help you find a destination for it: typically a local charity or recycling facility.\u00a0You will receive a full refund once Purple verifies the recycling receipt or mattress donation.<\/p><\/blockquote>\n Purple\u00a0does\u00a0not<\/em> take back used mattresses. Used or already purchased mattresses that end up being returned are either donated or recycled. All their stock goes out brand new.<\/p>\n <\/p>\n Keeping the New Purple? Let’s talk a little about the warranty, because you’re going want to make sure not to void it. It hasn’t been\u00a010 years yet since\u00a0Purple’s founding, so there’s no real anecdotal or third party evidence to support Purple’s claim that their mattresses last for a decade. Good thing the warranty period covers\u00a0the stated 10-year usable lifespan.<\/p>\n A\u00a0mix of what’s obvious and what’s unexpected make up the list of\u00a0things that can negatively affect Purple mattress warranty coverage and claims.<\/strong><\/p>\n Here are some examples:<\/p>\n This is not a\u00a0complete listing by any means! Do read the full warranty if you purchase and keep your New Purple.<\/p><\/blockquote>\n Unlike a traditional mattress, you should not expect a Purple mattress to last beyond its limited warranty period. This makes the warranty all the more important and useful! You don’t want to be throwing out a Purple mattress just a few years after purchase due to improper use.<\/p>\n As of this writing, the queen-sized\u00a0New Purple.2 mattress\u00a0is available for $1,599—or around $97 per month if you avail of Affirm financing, though this is subject to a credit check and approval.<\/p>\n Occasionally, Purple\u00a0does offer discounts\u00a0and other product freebies with\u00a0every mattress purchase. New Purple mattresses are also available on Amazon.<\/p>\n Important to note: The New Purple.2 is cheaper than the New Purple.3, and the New Purple.3 is cheaper than the New Purple.4! The thicker the Smart Comfort Grid<\/em> and the softer the comfort level is, the\u00a0higher the price point.<\/p>\nNew Purple Mattress Specifics<\/h2>\n
What’s the New Purple Mattress Cover Made of?<\/h3>\n
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<\/a>What\u2019s in a New Purple Mattress?<\/h3>\n
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<\/a>What’s the Purple Smart Comfort Grid<\/em> Made of?<\/h3>\n
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<\/a>Can You Customize the New Purple Mattress?<\/h3>\n
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What to Consider Before Choosing the\u00a0New Purple\u00a0Mattress<\/h2>\n
<\/a>What Can Be Used with the New Purple Mattress?<\/h3>\n
How Do You Set Up the\u00a0New Purple Mattress?<\/h3>\n
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What Does Mattress White Glove Delivery Mean?<\/h4>\n
<\/a>What\u2019s the Weight Capacity of the New Purple Mattress?<\/h3>\n
How Does the New Purple Mattress Feel?<\/h3>\n
What to Expect When Purchasing a New Purple Mattress<\/h2>\n
How Is Purple\u2019s Customer Support?<\/h3>\n
<\/a>Does\u00a0Purple Offer a Sleep Trial, Return Policy and Warranty?<\/h3>\n
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Want to Return the New Purple Mattress?<\/h4>\n
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What Can Void Purple’s 10-Year Mattress Warranty?<\/h4>\n
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<\/a>How Much Does the New Purple Mattress Cost?<\/h2>\n
<\/a>Final Words on the New Purple Mattress<\/h2>\n